How to Buy and Activate XL Axiata eSIM
A step-by-step walkthrough for Android and iPhone users — last updated March 2023.
In March 2023, XL Axiata began offering eSIM services in Indonesia, joining earlier carriers such as Smartfren and Indosat Ooredoo Hutchison. This guide covers how to purchase an XL Axiata eSIM online, which phones support it, and how to activate the profile on your device.
Benefits of Using an XL Axiata eSIM
Switching from a physical SIM to an eSIM lets you connect to the XL Axiata network without inserting a card. Based on the announcement coverage, the move offers a few practical advantages for everyday users:
- Larger bonuses and longer active number validity compared with standard physical SIM promotions.
- A more straightforward purchase of XL numbers and data packages online.
- Quick and practical setup, with no SIM card shipping or store visit required for the online flow.
Where to Buy: XL Center and Online
You have two main options for obtaining an XL Axiata eSIM. The first is to visit an XL Center in person, where staff can help issue an eSIM profile to a compatible device. The second, covered in the next section, is to complete the purchase online.
This article describes the activation process as documented at the time of the March 2023 launch. Specific eligibility rules, supported devices, and pricing may have changed since then — verify the latest terms on the official store before purchasing.
How to Buy an XL Axiata eSIM Online
The online flow lets you pick a number, select a data package, and receive your eSIM activation details without leaving home. The XL Store page guides you through each selection.
- Open the official XL Store purchase page on your browser.
- Choose an XL Axiata number and an eSIM-compatible data package.
- Complete payment using one of the supported methods shown at checkout.
- Save the eSIM activation QR code or details provided after payment.
- Keep your receipt and confirmation email before moving to the activation steps.
The online store is linked from the official XL domain; the link referenced in our source is store.xl.co.id/pilih. Always confirm you are on the official XL Axiata site before entering payment information.
Supported Smartphones
eSIM support depends on your handset model and firmware version, not just the operating system. The categories below are common compatibility buckets for the launch period, but exact models vary by region and carrier lock.
| iPhone | Typical eSIM Support |
|---|---|
| iPhone XS / XS Max / XR | Yes (iOS 12.1+) |
| iPhone 11 / 11 Pro family | Yes |
| iPhone SE (2nd & 3rd gen) | Yes |
| iPhone 12 / 13 / 14 series | Yes (dual eSIM on many) |
| Android (examples) | Typical eSIM Support |
|---|---|
| Google Pixel 4 and newer | Yes |
| Samsung Galaxy S20 / S21 / S22 series | Mostly yes (model-dependent) |
| Samsung Galaxy Z Flip / Z Fold | Select models |
| Selected Huawei / Oppo / Xiaomi flagships | Regional variants only |
The lists above are illustrative. Check your specific model number (for example, an Indonesian-market SKU) against XL Axiata's official compatibility list before buying.
How to Activate the eSIM on Android and iPhone
Once you have your QR code or activation details, the on-device flow is short. Menus differ slightly between manufacturers and iOS versions.
On iPhone
- Make sure the iPhone is running a recent version of iOS and is connected to Wi-Fi.
- Open Settings → Cellular → Add Cellular Plan.
- Scan the QR code provided by XL or enter the activation details manually.
- Label the new plan (for example, "XL Axiata") and choose your default line for calls, messages, and data.
- Wait for the carrier label to appear and confirm signal bars before finishing setup.
On Android
- Connect to Wi-Fi and open Settings → Network & internet → Mobile network (label varies by manufacturer).
- Choose Add carrier or Download a SIM instead, then scan the XL eSIM QR code.
- If prompted, enter the activation code by hand and confirm the downloaded profile.
- Set XL Axiata as your preferred network for mobile data and confirm APN settings if needed.
- Restart the device if the signal does not appear within a minute.
Need More Help?
If a step does not behave as expected — for example, the QR code fails to scan or the carrier label never appears — the Ignalies team can point you to further reading. Reach out through the contact page with your device model and iOS or Android version.